Salon Policies

All services are subject to change per guest based on hair density and complexity of style, as well as individual hair stylist or make-up artist depending on their level.

Cancellation Policy

To cancel an appointment without charge, let us know at least 24 hours in advance. Any cancellation made within 24 hours of an appointment will result in a charge equal to 50% of the reserved service amount. A “NO SHOW” will also result in a charge equal to 50% of the reserved service amount. The cancellation policy allows us the time to inform our standby guests of any opening, therefore allowing us to provide the best service possible.

Product Return Policy

Items can be returned for store credit only, to be used towards retail purchases only. Store credit will be applied to future retail purchases.

Children Policy

Children are only permitted in the salon area when having a service. For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service, unless seated in the waiting area. We love children, and we hope you understand, we cannot ensure their safety in a professional environment. We also do not want to compromise the relaxation of our guests. Your understanding is greatly appreciated.